Smashing Magazine recently posted a pretty detailed list of the 30 Usability Issues To Be Aware Of.  While I’m sure usability experts will find this list more like an overview, a layman like myself found it informative.  Several of the concepts I’ve had experience with (2 second rule, 80/20 rule, 3 click rule, Progressive Enhancement, etc.) while others I’ve been aware of only informally such as consistency in UI.  The one I was most amused by was “banner blindness”.

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Jim Buckmaster is the CEO of Craigslist.com. In a recent interview, he gave the following philosophy. I want to work for him…

The management philosophy of Jim Buckmaster

1. Listen to what users want. Try to make the site faster and better.
2. Hire good people. “We work hard trying to get the right kind of folks.” It pays off: they hardly ever leave.
3. No meetings, ever. “I find them stupefying and useless.”
4. No management programmes and no MBAs. “I’ve always thought that sort of thing was baloney.”
5. Forget the figures. “We are consistently in the black, so if we do better or worse in any given quarter it is absolutely irrelevant.”
6. Occasionally, give people “a very gentle nudge”. This can be done over lunch or on the instant messaging boards.
7. He doesn’t reply to any of his 100 daily messages, most of which beg Craigslist to do a deal. “I’m not real chatty on e-mail.”
8. Put speed over perfection: “Get something out there. Do it, even if it isn’t perfect.”
9. “Don’t screw it up by doing things that make people feel worse about their work.”

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